Monday, July 6, 2009

The Barber and You

I hate visiting my neighbourhood barber shop (they call themselves beauty parlour) on weekends. The men are busy cutting hair the whole day. With every hair cut they add a free 10 minute head massage - aah! heavenly. They are tired by afternoon but they have to carry on till late evening. Their hands ache. One of the barbers advised me once not to come on a weekend. With a string of customers and busy weekends, you might think these men are making lots of money. Wrong! The person who is making money is the owner of the hair cutting salon - alright! beauty parlour. He does not cut hair. He just sits there are collects money and ensures that things are in order. He, of course, keeps the beauty parlour neat and clean - that's one of the reasons people flock to his place. He also ensures that the barbers are well dressed, the air-conditioning is working, the music system is on, etc., etc. That is his investment and running cost. And the barbers who work their heart out are actually making the owner rich. I am sure you know many such examples.

Question: Who are you making rich?

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